Privacy Policy

Effective Date: 02/11/2023

1. Information We Collect

1.1 Personal Information: When you use our App, we may collect certain personal information from you, including but not limited to:

• Your name
• Contact information (such as email address, phone number, and delivery address)
• Payment information (such as credit card details)
• User account credentials (such as username and password)
• Device information (such as device type, operating system, and unique device identifiers)

1.2 Location Information: With your consent, we may collect your precise location information through the use of GPS or other similar technologies when the App is running in the foreground or background. This information is used to facilitate the delivery process and improve the overall user experience.

1.3 Usage Information: We may collect information about how you use the App, such as your interaction with the features and functionalities of the App, the content you view, and the actions you take.

2. Use of Information

2.1 We use the collected information to:

• Provide and improve our delivery services
• Process your orders and payments
• Communicate with you regarding your orders and updates
• Customize and personalize your experience with the App
• Analyze and improve the App's performance and functionality
• Send you promotional offers, updates, and other relevant information about our services (with your consent)
• Comply with legal obligations and resolve disputes

3. Information Sharing

3.1 We may share your personal information with third parties under the following circumstances:

• With delivery partners: We may share your name, contact information, and delivery address with our trusted delivery partners to fulfill your orders.
• With service providers: We may engage third-party service providers to assist us in delivering and improving our services. These providers are obligated to protect your personal information and are not allowed to use it for any other purpose.
• With your consent: We may share your information with third parties if you explicitly consent to such sharing.
• For legal reasons: We may disclose your information to comply with applicable laws, regulations, or legal processes or to respond to valid requests by public authorities.

4. Data Security

4.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Services and Links

5.1 Our App may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy does not apply to such third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before using their services.

6. Children's Privacy

6.1 The App is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

7. Changes to the Privacy Policy

7.1 We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. Your continued use of the App after such changes constitutes your consent to the revised Privacy Policy.

8. Contact Us

8.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [contact information].

Please review this Privacy Policy carefully. By using the Shoptop Delivery App, you agree to the terms and conditions outlined in this Privacy Policy.